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Trakdesk to ServicePRO
migration service

Extremely easy , no special know how or coding required. A complete Trakdesk to ServicePRO data migration instrument.

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The best Trakdesk to ServicePRO tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new system and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.
Automated tool

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, select records, click ok, and you’re done!

Data maintenance

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You can be certain with HDM no data breaches will take place.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Trakdesk to ServicePRO

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in ServicePRO.

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Maintained relation between object and people

When migrating your records from Trakdesk to ServicePRO we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to ServicePRO work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Trakdesk

    Select and connect your Trakdesk service desk with HDM.

  • Give access to your ServicePRO account.

  • Explain your needs

    Let us understand precisely what parts of your migration you need to adjust

  • Have your requirements estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from Trakdesk to ServicePRO all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServicePRO import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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