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Trakdesk to Salesforce Service Cloud
migration service

Extremely easy , no special knowledge or coding required. A complete Trakdesk to Salesforce Service Cloud data migration tool.

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The best Trakdesk to Salesforce Service Cloud tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data completion
Move your help desk info in full to make sure that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is key which is why we designed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Trakdesk to Salesforce Service Cloud

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Salesforce Service Cloud.

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When migrating your records from Trakdesk to Salesforce Service Cloud we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Salesforce Service Cloud work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Trakdesk to Salesforce Service Cloud.

  • Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Connect Salesforce Service Cloud

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    When everything's tested, choose a quiet time with the least load on the support department and start migrating from Trakdesk to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Salesforce Service Cloud import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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