Trakdesk to RSTickets!Pro
migration service
Effortless , no special knowledge or coding required. A complete Trakdesk to RSTickets!Pro data migration instrument.
Trakdesk to RSTickets!Pro
Your best tool for Trakdesk to RSTickets!Pro data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service details.Effortless procedure
You don’t have to bother about scripting or constantly control each piece of info moved.
Just link your source and target, tick what you want to migrate and allow the system deal with the remainder.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or other information.
You may be certain with HDM no hacker attacks are possible.
You’re in charge
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Trakdesk to RSTickets!Pro
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in RSTickets!Pro.Next
Maintained connection between object and people
When migrating your data from Trakdesk to RSTickets!Pro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to RSTickets!Pro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to RSTickets!Pro work
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Prepare
Sign-up and go to our migration service.
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Connect Trakdesk
Choose and connect your Trakdesk support desk with HDM.
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Connect RSTickets!Pro
Give the right to access your RSTickets!Pro account.
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Clarify your needs
Let us understand precisely what elements of your migration you wish to modify
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Get your requirements estimated
We will research your case and get back to you with a price range and a scope of tasks.
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Migrate from Trakdesk to RSTickets!Pro everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your RSTickets!Pro import
Our staff would be more than happy to run a custom migration if you have special requirements.
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