Trakdesk to Remedy IT Service Management
migration service
Trouble-free , no special knowledge or coding required. A complete Trakdesk to Remedy IT Service Management data migration tool.
Trakdesk to Remedy IT Service Management
The best Trakdesk to Remedy IT Service Management tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and see the miracle happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.Automated tool
Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the platforms, choose data, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we designed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from Trakdesk to Remedy IT Service Management
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Remedy IT Service Management.Next
Maintained connection between object and people
When migrating your records from Trakdesk to Remedy IT Service Management we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to Remedy IT Service Management work
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Get ready
Sign-up and go to our migration service.
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Connect Trakdesk
Choose and connect your Trakdesk support desk with HDM.
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Link Remedy IT Service Management
Grant access to your Remedy IT Service Management account.
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Describe your needs
Let us know what parts of your migration you want to fine-tune
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Get your needs estimated
We shall analyze your application and get back to you with a price and a scope of tasks.
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Migrate from Trakdesk to Remedy IT Service Management all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Remedy IT Service Management import
Our team would be more than happy to run a customized migration if you have particular demands.
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