Trakdesk to Relay
migration service
Smooth , no special knowledge or programming required. A complete Trakdesk to Relay data migration instrument.
Trakdesk to Relay
Your best tool for Trakdesk to Relay data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just choose what data you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and enjoy the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool accessible as possible.
Connect the platforms, select records, click ok, and you’re done!
Data dependency
Your customer info migrates complete and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.
You may be certain with HDM no hacker attacks are possible.
You’re in charge
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Trakdesk to Relay
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Relay.Next
Maintained connectivity between object and people
When migrating your data from Trakdesk to Relay we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Relay work
Prepare
Register and go to our migration software.
Connect Trakdesk
Select and connect your Trakdesk support desk with HDM.
Connect Relay
Grant the right to access your Relay account.
Clarify your requirements
Let us know what elements of your migration you would like to adjust
Get your needs estimated
We'll investigate your application and get back to you with a price range and a scope of work.
Migrate from Trakdesk to Relay everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Relay import
Our staff would be more than happy to run a custom migration if you have specific needs.
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