Trakdesk to Reamaze
migration service
Smooth , no special knowledge or coding required. A complete Trakdesk to Reamaze data migration instrument.
Trakdesk to Reamaze
Your best tool for Trakdesk to Reamaze data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick customer info you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and observe the wonders happening.Record completion
Move your help desk info in full to make sure that no ticket is missing critical customer service information.Automated migration
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
You data is everything which is why we created a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Trakdesk to Reamaze
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Reamaze.Next
Retained association between object and people
When migrating your data from Trakdesk to Reamaze we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Reamaze
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Reamaze work
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Prepare
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Trakdesk to Reamaze.
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Link Trakdesk
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
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Link Reamaze
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Reamaze everything
Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from Trakdesk to Reamaze.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Reamaze import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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