Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Trakdesk to Outlook
migration service

Trouble-free , no special skill set or coding required. A complete Trakdesk to Outlook data migration instrument.

More details

The best Trakdesk to Outlook tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new system and observe the magic happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as possible.

Link the platforms, select data, click ok, and you’re done!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Trakdesk to Outlook

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Outlook.

Next

Maintained association between object and people

When migrating your records from Trakdesk to Outlook we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Trakdesk to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Outlook work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Trakdesk to Outlook.

  • Connect Trakdesk

    Fill out the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Outlook

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Outlook all data

    Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Trakdesk to Outlook.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Outlook import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at …

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But …

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: “Why …

Book a Call
cancel
%s
— %s