Trakdesk to osTicket
migration service
Smooth , no special knowledge or programming required. A complete Trakdesk to osTicket data migration software.
Trakdesk to osTicket
Your best tool for Trakdesk to osTicket data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply choose what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and enjoy the wonders happening.Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer service details.Simple and easy process
You don’t have to bother about coding or continuously control each record transferred.
Just link both platforms, tick what you need to migrate and let the system do the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we created a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Simple & effective
In only a few buttons to press it is possible to select the data arrangement, when it goes, and how.
Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always want to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Trakdesk to osTicket
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in osTicket.Next
Retained association between object and people
When migrating your data from Trakdesk to osTicket we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to osTicket work
-
Prepare
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Trakdesk to osTicket.
-
Connect Trakdesk
Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
-
Link osTicket
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
-
Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
-
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to osTicket everything
Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Trakdesk to osTicket.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your osTicket import
Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…