Trakdesk to Magento HelpDesk Ultimate
migration service

Extremely easy , no special knowledge or coding required. A complete Trakdesk to Magento HelpDesk Ultimate data migration tool.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Trakdesk to Magento HelpDesk Ultimate

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Magento HelpDesk Ultimate.

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When migrating your records from Trakdesk to Magento HelpDesk Ultimate we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Trakdesk to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Trakdesk to Magento HelpDesk Ultimate work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Trakdesk to Magento HelpDesk Ultimate.

  • Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    When everything's tested, find a quiet time with the least load on the support department and begin migrating from Trakdesk to Magento HelpDesk Ultimate.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Magento HelpDesk Ultimate import

Our team would be more than happy to run a custom migration if you have special demands.
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