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Trakdesk to LiveHelpNow
migration service

Smooth , no special know how or coding required. A complete Trakdesk to LiveHelpNow data migration tool.

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Your best tool for Trakdesk to LiveHelpNow data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Connect the platforms, pick data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to LiveHelpNow

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in LiveHelpNow.

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Sustained connection between object and people

When migrating your data from Trakdesk to LiveHelpNow we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to LiveHelpNow work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and link your Trakdesk support desk with HDM.

  • Connect LiveHelpNow

    Grant the right to access your LiveHelpNow account.

  • Describe your requirements

    Let us know exactly what components of your migration you want to adjust

  • Have your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Trakdesk to LiveHelpNow all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your LiveHelpNow import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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