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Trakdesk to Keeping.com
migration service

Extremely easy , no special expertise or coding required. A complete Trakdesk to Keeping.com data migration instrument.

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The best Trakdesk to Keeping.com tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.
Data completion
Move your help desk records in full to make certain that no ticket has lost critical customer support information.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.

Connect the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can access to your passwords or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick the data arrangement, when it starts, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Trakdesk to Keeping.com

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Keeping.com.

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Retained connection between object and people

When migrating your records from Trakdesk to Keeping.com we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Keeping.com work

  • Get ready

    Register and go to our migration service.

  • Connect Trakdesk

    Select and link your Trakdesk service desk with HDM.

  • Give the right to access your Keeping.com account.

  • Express your requirements

    Let us know exactly what components of your migration you would like to modify

  • Have your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from Trakdesk to Keeping.com all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Keeping.com import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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