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Trakdesk to Issuetrak
migration service

Smooth , no special skill set or coding required. A complete Trakdesk to Issuetrak data migration instrument.

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Your best tool for Trakdesk to Issuetrak data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated migration

Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.

Link the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick the data arrangement, when it starts, and how.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to Issuetrak

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Issuetrak.

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Maintained connectivity between object and people

When migrating your data from Trakdesk to Issuetrak we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Issuetrak work

  • Prepare

    Register and go to our migration service.

  • Pick and connect your Trakdesk support desk with HDM.

  • Give the right to access your Issuetrak account.

  • Explain your needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Get your requirements estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from Trakdesk to Issuetrak everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Issuetrak import

Our staff would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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