Trakdesk to IMIchat
migration service
Trouble-free , no special skill set or coding required. A complete Trakdesk to IMIchat data migration instrument.
Trakdesk to IMIchat
The best Trakdesk to IMIchat tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to move and set off with the transition immediately.Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and observe the magic happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing critical customer support details.Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info transferred.
Just attach both platforms, choose what you need to take to a new database and let the tool deal with the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
Information is key which is why we developed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to pick the data arrangement, when it starts, and how.
Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from Trakdesk to IMIchat
Strong safety of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in IMIchat.Next
Sustained connection between object and people
When migrating your records from Trakdesk to IMIchat we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to IMIchat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to IMIchat work
Get ready
Sign up and go to our migration tool.
Link Trakdesk
Choose and link your Trakdesk support desk with HDM.
Link IMIchat
Give the right to access your IMIchat account.
Outline your business needs
Let us know exactly what parts of your migration you would like to tweak
Get your requirements estimated
We'll analyze your application and get back to you with a cost and a scope of work.
Migrate from Trakdesk to IMIchat all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your IMIchat import
Our team would be more than happy to perform a customized migration in case you have special requirements.
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