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Trakdesk to iHelpdesk
migration service

Effortless , no special skill set or coding required. A complete Trakdesk to iHelpdesk data migration tool.

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Your best tool for Trakdesk to iHelpdesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost critical customer support details.
Easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach your source and target, choose what you need to migrate and let the system do the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to select what goes where, when it starts, and how.

Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to iHelpdesk

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in iHelpdesk.

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When migrating your data from Trakdesk to iHelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to iHelpdesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Trakdesk

    Opt and link your Trakdesk support desk with HDM.

  • Connect iHelpdesk

    Give the right to access your iHelpdesk account.

  • Outline your requirements

    Let us know exactly what components of your migration you need to adjust

  • Get your requirements estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Trakdesk to iHelpdesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your iHelpdesk import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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