Trakdesk to HESK
migration service
Smooth , no special know how or programming required. A complete Trakdesk to HESK data migration software.
Trakdesk to HESK
Your best tool for Trakdesk to HESK data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target system and enjoy the wonders happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support information.Easy procedure
No need to worry about scripting or constantly control each piece of info transferred.
Just link your source and target, pick what you want to migrate and let the Migration Wizard do the rest for you.
Data maintenance
Your customer info comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees can access to your credentials or records.
You can rest assured that with HDM no data breaches will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we strive to deliver the most effective migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Trakdesk to HESK
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in HESK.Next
Retained association between object and people
When migrating your data from Trakdesk to HESK we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to HESK work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Trakdesk to HESK.
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Link Trakdesk
Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link HESK
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HESK everything
Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from Trakdesk to HESK.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your HESK import
Our staff would be more than happy to perform a customized migration in case you have special needs.
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