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Trakdesk to Helpy
migration service

Smooth , no special skill set or programming required. A complete Trakdesk to Helpy data migration software.

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Your best tool for Trakdesk to Helpy data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost vital customer service information.
Simple and easy procedure

No need to worry about scripting or continuously control each record transferred.

Just attach your source and target, pick what you need to take to a new database and let the system deal with the rest for you.

Data maintenance

Your customer info migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be sure that with HDM no data breaches are possible.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to Helpy

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Helpy.

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Sustained connectivity between object and people

When migrating your data from Trakdesk to Helpy we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Helpy work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Trakdesk

    Choose and connect your Trakdesk service desk with HDM.

  • Grant the right to access your Helpy account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We will investigate your application and get back to you with a total price and a scope of work.

  • Migrate from Trakdesk to Helpy all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Helpy import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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