Trakdesk to Help Scout
migration service Help Desk Migration partner of Help Scout

Extremely easy , no special skill set or programming required. A complete Trakdesk to Help Scout data migration software.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from Trakdesk to Help Scout

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Help Scout.

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Maintained connection between object and people

When migrating your records from Trakdesk to Help Scout we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Trakdesk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Trakdesk to Help Scout work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Trakdesk to Help Scout.

  • Connect Trakdesk

    Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout everything

    When everything's tested out, find a quiet time with the least load on the support team and begin migrating from Trakdesk to Help Scout.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Help Scout import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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