Trakdesk to Groove
migration service
Effortless , no special skill set or programming required. A complete Trakdesk to Groove data migration instrument.
Effortless , no special skill set or programming required. A complete Trakdesk to Groove data migration instrument.
Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.
Link the help desks, choose records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Information is key which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Trakdesk to Groove.
Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Trakdesk to Groove.
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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