Trakdesk to GoToAssist
migration service
Effortless , no special expertise or programming required. A complete Trakdesk to GoToAssist data migration instrument.
Trakdesk to GoToAssist
Your best tool for Trakdesk to GoToAssist data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and observe the wonders happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing critical customer support details.Easy process
You don’t have to bother about scripting or continuously watch each record transferred.
Just link both platforms, pick what you want to migrate and let the system deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is key which is why we developed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Trakdesk to GoToAssist
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in GoToAssist.Next
Maintained link between object and people
When migrating your data from Trakdesk to GoToAssist we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to GoToAssist
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to GoToAssist work
Prepare
Sign up and go to our migration software.
Link Trakdesk
Select and link your Trakdesk support desk with HDM.
Link GoToAssist
Give access to your GoToAssist account.
Describe your needs
Let us understand precisely what aspects of your migration you want to fine-tune
Get your requirements estimated
We will analyze your application and send you with a price and a scope of work.
Migrate from Trakdesk to GoToAssist everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your GoToAssist import
Our staff would be more than happy to run a customized migration in case you have special demands.
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