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Trakdesk to Google BigQuery
migration service

Effortless , no special skill set or coding required. A complete Trakdesk to Google BigQuery data migration instrument.

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Your best tool for Trakdesk to Google BigQuery data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated migration

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Connect the platforms, choose records, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to Google BigQuery

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Google BigQuery.

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Sustained connection between object and people

When migrating your data from Trakdesk to Google BigQuery we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Google BigQuery work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Trakdesk

    Choose and link your Trakdesk support desk with HDM.

  • Connect Google BigQuery

    Give access to your Google BigQuery account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your requirements estimated

    We shall analyze your case and send you with a price and a scope of work.

  • Migrate from Trakdesk to Google BigQuery everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Google BigQuery import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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