Trakdesk to Gemini
migration service
Trouble-free , no special expertise or coding required. A complete Trakdesk to Gemini data migration software.
Trakdesk to Gemini
The best Trakdesk to Gemini tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on the records you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and see the wonders happening.Data completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer service details.Easy procedure
No need to worry about coding or continuously control each piece of info moved.
Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.
Security is priority
Information is everything which is why we developed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from Trakdesk to Gemini
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Gemini.Next
Sustained connectivity between object and people
When migrating your records from Trakdesk to Gemini we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to Gemini work
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Get ready
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Trakdesk to Gemini.
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Connect Trakdesk
Complete the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
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Link Gemini
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Gemini all data
Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from Trakdesk to Gemini.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Gemini import
Our team would be more than happy to run a customized migration if you have particular demands.
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