Trakdesk to Front
migration service
Smooth , no special knowledge or programming required. A complete Trakdesk to Front data migration software.
Trakdesk to Front
Your best tool for Trakdesk to Front data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and see the wonders happening.Record completion
Move your help desk data in full to ensure that no ticket is missing critical customer support information.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.
Data safety is priority
Information is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
You’re in charge
Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and how.
Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from Trakdesk to Front
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Front.Next
Retained relation between object and people
When migrating your data from Trakdesk to Front we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Front work
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Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Trakdesk to Front.
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Link Trakdesk
Complete the form with necessary credentials to permit our data migration tool to access data from your current help desk.
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Connect Front
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Front everything
When everything's validated, determine a quiet time with the least load on the support team and start migrating from Trakdesk to Front.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Front import
Our staff would be more than happy to run a customized migration in case you have special demands.
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