Trakdesk to Freshdesk
migration service
Effortless , no special skill set or programming required. A complete Trakdesk to Freshdesk data migration instrument.
Trakdesk to Freshdesk
Your best tool for Trakdesk to Freshdesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just pick what data will go to the new system and observe the miracle happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.Automated migration
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.
Attach the help desks, pick records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we created a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Trakdesk to Freshdesk
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Freshdesk.Next
Maintained connectivity between object and people
When migrating your data from Trakdesk to Freshdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Freshdesk work
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Prepare
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Trakdesk to Freshdesk.
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Link Trakdesk
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Freshdesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Freshdesk all data
When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Trakdesk to Freshdesk.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Freshdesk import
Our staff would be more than happy to perform a custom migration in case you have particular needs.
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