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Trakdesk to Faveo Helpdesk
migration service

Effortless , no special knowledge or coding required. A complete Trakdesk to Faveo Helpdesk data migration tool.

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Your best tool for Trakdesk to Faveo Helpdesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk records in full to ensure that no ticket has lost essential customer support details.
Easy procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard deal with the remainder.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your passwords or records.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to offer the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Trakdesk to Faveo Helpdesk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Faveo Helpdesk.

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Retained connection between object and people

When migrating your data from Trakdesk to Faveo Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Faveo Helpdesk work

  • Prepare

    Register and go to our migration tool.

  • Connect Trakdesk

    Select and link your Trakdesk support desk with HDM.

  • Grant access to your Faveo Helpdesk account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Get your needs estimated

    We shall research your case and send you with a price range and a scope of tasks.

  • Migrate from Trakdesk to Faveo Helpdesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Faveo Helpdesk import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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