Trakdesk to DualDesk
migration service

Effortless , no special expertise or programming required. A complete Trakdesk to DualDesk data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Trakdesk to DualDesk

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in DualDesk.

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When migrating your data from Trakdesk to DualDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Trakdesk to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Trakdesk to DualDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Trakdesk

    Select and link your Trakdesk support desk with HDM.

  • Grant access to your DualDesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your preferences estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Trakdesk to DualDesk all data

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your DualDesk import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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