Trakdesk to DualDesk
migration service
Effortless , no special expertise or programming required. A complete Trakdesk to DualDesk data migration instrument.
Trakdesk to DualDesk
Your best tool for Trakdesk to DualDesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just choose the records you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer support details.Simple and easy procedure
You don’t have to bother about scripting or constantly watch each piece of info moved.
Just attach both platforms, pick what you want to migrate and allow the tool deal with the rest for you.
Preserved connections
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.
Security is priority
Information is everything which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Trakdesk to DualDesk
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in DualDesk.Next
Sustained link between object and people
When migrating your data from Trakdesk to DualDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to DualDesk work
-
Prepare
Sign up and go to our migration wizard.
-
Connect Trakdesk
Select and link your Trakdesk support desk with HDM.
-
Link DualDesk
Grant access to your DualDesk account.
-
Detail your needs
Let us understand precisely what aspects of your migration you need to tweak
-
Have your preferences estimated
We will analyze your case and send you with a total price and a scope of tasks.
-
Migrate from Trakdesk to DualDesk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your DualDesk import
Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…