Trakdesk to Dixa
migration service
Extremely easy , no special knowledge or coding required. A complete Trakdesk to Dixa data migration tool.
Trakdesk to Dixa
The best Trakdesk to Dixa tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and see the magic happening.Data completion
Transfer your help desk records in full to make sure that no ticket is missing vital customer support details.Simple and easy process
No need to worry about scripting or constantly control each piece of info moved.
Just link your source and target, choose what you need to take to a new database and allow the tool do the rest for you.
Data dependency
Your information comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members can see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and in what order.
Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Trakdesk to Dixa
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Dixa.Next
Sustained connection between object and people
When migrating your records from Trakdesk to Dixa we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to Dixa work
-
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Trakdesk to Dixa.
-
Connect Trakdesk
Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
-
Connect Dixa
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
-
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Dixa everything
Once everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Trakdesk to Dixa.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Dixa import
Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…