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Trakdesk to DeskCenter Management Suite
migration service

Smooth , no special skill set or programming required. A complete Trakdesk to DeskCenter Management Suite data migration tool.

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Your best tool for Trakdesk to DeskCenter Management Suite data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service information.
Effortless process

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, pick what you want to migrate and allow the system deal with the remainder.

Data maintenance

Your customer info migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to DeskCenter Management Suite

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in DeskCenter Management Suite.

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Retained connectivity between object and people

When migrating your data from Trakdesk to DeskCenter Management Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to DeskCenter Management Suite work

  • Prepare

    Register and go to our migration software.

  • Connect Trakdesk

    Choose and connect your Trakdesk service desk with HDM.

  • Connect DeskCenter Management Suite

    Give the right to access your DeskCenter Management Suite account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you need to modify

  • Have your preferences estimated

    We'll research your case and send you with a price and a scope of work.

  • Migrate from Trakdesk to DeskCenter Management Suite all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DeskCenter Management Suite import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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