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Trakdesk to Conversocial
migration service

Extremely easy , no special knowledge or programming required. A complete Trakdesk to Conversocial data migration instrument.

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The best Trakdesk to Conversocial tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is key which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks you will be able to select what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Trakdesk to Conversocial

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Conversocial.

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Maintained relation between object and people

When migrating your records from Trakdesk to Conversocial we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Conversocial work

  • Get ready

    Register and go to our migration software.

  • Connect Trakdesk

    Select and connect your Trakdesk service desk with HDM.

  • Connect Conversocial

    Grant access to your Conversocial account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you wish to tweak

  • Get your preferences estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Trakdesk to Conversocial everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Conversocial import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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