Trakdesk to CallTaker
migration service

Smooth , no special knowledge or programming required. A complete Trakdesk to CallTaker data migration instrument.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from Trakdesk to CallTaker

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in CallTaker.

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When migrating your data from Trakdesk to CallTaker we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Trakdesk to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Trakdesk to CallTaker work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Trakdesk

    Pick and link your Trakdesk service desk with HDM.

  • Connect CallTaker

    Grant the right to access your CallTaker account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from Trakdesk to CallTaker everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your CallTaker import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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Help Desk Migration service


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