Trakdesk to Brand Embassy
migration service

Trouble-free , no special knowledge or programming required. A complete Trakdesk to Brand Embassy data migration tool.

The best Trakdesk to Brand Embassy tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.

Save on your time and money

Skip complex data audit and tool development processes. Just choose what data you need to move and set off with the transition when comfortable.

Effortless migration

No special knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.

Data completion

Migrate your help desk info in full to make certain that no ticket has lost essential customer service details.

Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.

Connect the help desks, choose records, click ok, and you’re done!

Preserved data links

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.

Why you should use Help Desk Migration to switch from Trakdesk to Brand Embassy

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Brand Embassy.

Maintained relation between object and people

When migrating your records from Trakdesk to Brand Embassy we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

What you may migrate from Trakdesk to Brand Embassy

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Brand Embassy work

Get ready
Sign-up and go to our migration software.
Connect Trakdesk
Select and connect your Trakdesk support desk with HDM.
Link Brand Embassy
Give the right to access your Brand Embassy account.
Explain your requirements
Let us understand precisely what parts of your migration you need to adjust
Have your preferences estimated
We shall research your application and send you with a price range and a scope of tasks.
Migrate from Trakdesk to Brand Embassy all data
Move all your customer support information in a single push.