Trakdesk to Basic Online Service Desk / Help Desk
migration service
Smooth , no special skill set or programming required. A complete Trakdesk to Basic Online Service Desk / Help Desk data migration instrument.
Trakdesk to Basic Online Service Desk / Help Desk
Your best tool for Trakdesk to Basic Online Service Desk / Help Desk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and observe the miracle happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service information.Automated migration
Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.
Connect the help desks, choose records, click ok, and you’re done!
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.
You can be certain with HDM no data breaches will take place.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Trakdesk to Basic Online Service Desk / Help Desk
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Basic Online Service Desk / Help Desk.Next
Maintained link between object and people
When migrating your data from Trakdesk to Basic Online Service Desk / Help Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Basic Online Service Desk / Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Basic Online Service Desk / Help Desk work
Prepare
Register and go to our migration software.
Connect Trakdesk
Opt and connect your Trakdesk service desk with HDM.
Link Basic Online Service Desk / Help Desk
Give access to your Basic Online Service Desk / Help Desk account.
Clarify your requirements
Let us know what aspects of your migration you need to tweak
Get your requirements estimated
We will research your application and send you with a total price and a scope of tasks.
Migrate from Trakdesk to Basic Online Service Desk / Help Desk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Basic Online Service Desk / Help Desk import
Our staff would be more than happy to perform a custom migration if you have special demands.
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