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Trakdesk to Axios assyst
migration service

Smooth , no special expertise or programming required. A complete Trakdesk to Axios assyst data migration software.

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Your best tool for Trakdesk to Axios assyst data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the platforms, pick records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is everything which is why we designed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Trakdesk to Axios assyst

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Axios assyst.

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Sustained relation between object and people

When migrating your data from Trakdesk to Axios assyst we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Axios assyst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Axios assyst work

  • Prepare

    Sign up and go to our migration software.

  • Select and link your Trakdesk service desk with HDM.

  • Grant the right to access your Axios assyst account.

  • Explain your needs

    Let us know exactly what parts of your migration you need to adjust

  • Have your needs estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Trakdesk to Axios assyst all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Axios assyst import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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