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Trakdesk to Amazon S3
migration service

Extremely easy , no special expertise or coding required. A complete Trakdesk to Amazon S3 data migration software.

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The best Trakdesk to Amazon S3 tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on customer info you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and observe the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, choose records, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our employees can see your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Trakdesk to Amazon S3

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Amazon S3.

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Retained connectivity between object and people

When migrating your records from Trakdesk to Amazon S3 we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Amazon S3

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Amazon S3 work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your Trakdesk support desk with HDM.

  • Grant access to your Amazon S3 account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your needs estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from Trakdesk to Amazon S3 all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Amazon S3 import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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