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Trakdesk to Alloy Navigator
migration service

Smooth , no special know how or programming required. A complete Trakdesk to Alloy Navigator data migration software.

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Your best tool for Trakdesk to Alloy Navigator data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and see the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost vital customer support details.
Effortless process

You don’t have to bother about scripting or continuously control each record transferred.

Just attach your source and target, pick what you need to migrate and let the system do the remainder.

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Trakdesk to Alloy Navigator

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Alloy Navigator.

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Sustained connectivity between object and people

When migrating your data from Trakdesk to Alloy Navigator we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Alloy Navigator work

  • Prepare

    Register and go to our migration software.

  • Connect Trakdesk

    Pick and link your Trakdesk support desk with HDM.

  • Give the right to access your Alloy Navigator account.

  • Explain your business needs

    Let us know exactly what parts of your migration you need to fine-tune

  • Have your preferences estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Trakdesk to Alloy Navigator all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Alloy Navigator import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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