Trakdesk to Aegis Help Desk
migration service
Smooth , no special know how or programming required. A complete Trakdesk to Aegis Help Desk data migration software.
Trakdesk to Aegis Help Desk
Your best tool for Trakdesk to Aegis Help Desk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer service details.Effortless procedure
You don’t have to bother about coding or continuously watch each piece of info moved.
Just attach your source and target, choose what you need to take to a new database and allow the tool deal with the rest for you.
Data maintenance
Your customer info comes complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to choose what goes where, when it starts, and how.
Our software considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Trakdesk to Aegis Help Desk
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Aegis Help Desk.Next
Retained association between object and people
When migrating your data from Trakdesk to Aegis Help Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to Aegis Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Aegis Help Desk work
Prepare
Sign up and go to our migration wizard.
Link Trakdesk
Select and connect your Trakdesk support desk with HDM.
Connect Aegis Help Desk
Give the right to access your Aegis Help Desk account.
Describe your business needs
Let us understand precisely what components of your migration you would like to fine-tune
Get your needs estimated
We'll research your application and send you with a price range and a scope of tasks.
Migrate from Trakdesk to Aegis Help Desk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Aegis Help Desk import
Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
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