Track-It! to Zent.io
migration service
Effortless , no special know how or coding required. A complete Track-It! to Zent.io data migration instrument.
Track-It! to Zent.io
Your best tool for Track-It! to Zent.io data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just decide on what data you need to migrate and start the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.Simple and easy process
You don’t have to bother about scripting or constantly control each record moved.
Just link your source and target, pick what you need to migrate and allow the tool deal with the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or records.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to select the data arrangement, when it goes, and how.
Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to offer the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to Zent.io
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Zent.io.Next
Maintained relation between object and people
When migrating your data from Track-It! to Zent.io we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Zent.io
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Zent.io work
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Prepare
Register and go to our migration service.
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Link Track-It!
Pick and link your Track-It! service desk with HDM.
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Link Zent.io
Grant the right to access your Zent.io account.
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Detail your business needs
Let us know what elements of your migration you wish to tweak
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Get your requirements estimated
We shall analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from Track-It! to Zent.io everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Zent.io import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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