Track-It! to Zendesk
migration service
Smooth , no special knowledge or coding required. A complete Track-It! to Zendesk data migration software.
Track-It! to Zendesk
Your best tool for Track-It! to Zendesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and enjoy the magic happening.Record completion
Move your help desk data in full to make certain that no ticket is missing essential customer support details.Easy process
No need to worry about coding or constantly control each record moved.
Just attach your source and target, choose what you need to migrate and allow the system deal with the remainder.
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members can see your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Simple & effective
In just a couple of buttons to press it is possible to select what goes where, when it starts, and how.
Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to offer the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to Zendesk
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Zendesk.Next
Retained association between object and people
When migrating your data from Track-It! to Zendesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Zendesk work
Prepare
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Track-It! to Zendesk.
Connect Track-It!
Fill out the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
Link Zendesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk all data
When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from Track-It! to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Zendesk import
Our staff would be more than happy to run a personalized migration in case you have specific needs.
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