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Help Desk Migration partner of Zendesk

The User-friendly and Trouble-free Track-It! to Zendesk Data Migration Solution You'll Discover

Track-It!
Zendesk
Encrypted communications, secured servers, newest authorization methods
Automated approach, never get downtime, no workflow pauses
Flexible pricing to ensure a function + charge balance
Our customers

We’ve won the trust of customers among industries

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How Does Track-It! to Zendesk Data Migration Work?

Our automated migration solution lets you export and import data in a few simple actions. If you’re dealing with a elaborate data structure, feel free to choose our customized approach. We’re up for it to satisfy your unique requirements.

Step 1. Connect your Track-It! and Zendesk systems

Step 2. Select the records you want to import from Track-It! to Zendesk or vice versa

Step 3. Map your data in Track-It! and Zendesk and make the needed modifications if they don’t

Step 4. See the outcomes by initiating Free Demo

Step 5. If the migration looks excellent to you, continue with Full Migration

Voila! Are you considering to import your business data from Track-It! to Zendesk? It will gain time and resources without affecting quality.

Step 1. Contact our support team to begin working on customized data migration

Step 2. Greenlight our specialists modify on data data migration that fits your special data structure

Step 3. Carry out Demo Migration to see what your data will be after the import

Step 4. If everything looks excellent, initiate Full Data Migration

Does your Track-It! to Zendesk migration case require a special demands? Worry not. Our professional support service is up for it to help you in every stage of the process.

Help Desk Migration Manages the Track-It! to Zendesk Import and Export Secure and Simple

Fix on your major business. We'll do the heavy lifting

Our automated migration service delivers an efficient solution, whether you’re migrating your customer support operations from Track-It! to Zendesk. With just a few clicks, your support service solution will be ready to perform on a new solution — no need to accept any delay!

Rocket image
Castle gates

Data import and export with confidence

The Migration Wizard will take care of your data security during all phases of the migration process. We support utmost data safety using proven procedures, including regulatory compliance, established server safekeeping, and regular security analysis.

Choose the migration service that customers praise

With numerous successful data imports under our belt, Help Desk migration service has gained plenty of service-linked awards and gratifying feedback. And our goal of high quality does not cease there. We move ahead to refine our service and introduce novel capacity to include measures for ensuring we’re including most of your migration requirements.

Mapping fields window

Apply straightforward mapping to handle your most complex needs

Our service will relieve you from copy-pasting records or making nonexistent fields throughout Track-It! to Zendesk migration. So now you can map regular and custom ticket fields, or otherwise change your data migration right away our tool. This will leave unchanged the original system of your records effortlessly on your part.

Pick a convenient time for data migration

Pick the most convenient time to launch the help desk data migration operation. What’s more, our Delta migration feature will allow you to migrate the freshly updated entities after the historical data was migrated. Then, relax and allow our Migration Wizard do the rest.

Scheduling window
Support illustration

Contact to our proficient support representatives

Don't fret about trying to cope with issues when performing your Supported Platform migration. Greenlight Help Desk Migration support pros search into your problem. With plenty of experience migrating records, Help Desk Migration experts are well-equipped to guarantee a accomplished import of your data.

What Records Can You Import from Track-It! to Zendesk ?

With our Migration Wizard, you can without difficulty import or export sizable portions of differing data entities to or from Track-It! to Zendesk. Inspect the set of record types you can import or export implementing automated tool without extra help from tech pros.

Do you have nonstandard Track-It! to Zendesk import or export needs?

Let us know you need a customized data migration.

Track-It! objectsZendesk objects
TechniciansAgents
DepartmentsOrganizations
RequestorCustomers
TicketTickets
Category (Topic)Categories
TopicSections
SolutionArticles
Download checklist

Find out the way to prepare for Zendesk data migration

Prepare for Zendesk data migration by checking an in-depth step-by-step guide

Advance Your Track-It! to Zendesk Move with These Options

Choose a new tag to the exported tickets

Choose tags to the imported tickets — in such a way, you won’t mix up them with the remaining. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

How Much Would You Pay for Track-It! to Zendesk Data Migration?

The pricing of your Track-It! to Zendesk data import will largely lean on the data items you demand to export, the complexity of your requirements, and the parts you’ll put to work. For a correct estimate, watch this video.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
SUPPORT PLANS
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Your Help Desk Data Import is the Whole Way Along

Using Help Desk Migration solution, you’ll never have to worry about security of business records. We commit to the recent recommendations, make proper improvements, and unfailingly check all systems.

We apply a stringent 2FA authentication policy

Help Desk Migration Wizard secured your information from unwanted acquiring access with two-factor authentication. On top of that, only your company representatives with admin access rights can export your Track-It! data. With these security functions in place, you don't worry about information leak.

3-level data safety

Help Desk Migration offers three layers of data safety. At the physical layer, we defense our data hosting equipment from any intrusion. At the application layer, we cease any forbidden access to your business data on our platform. And, finally, on the network level, we secure our networks against digital attacks.

Compliance with security principles

Help Desk Migration service commits to upmost security standards, delivering utmost greatest protection for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security fundamentals. And our extended compliance portfolio continues getting extended.

Feedback inspires us upgrade our solution: Few words from Help Desk Migration customers

All-packed Track-It! to Zendesk Migration in Several Clicks

Migrate your data from Track-It! to Zendesk smoothly and with no disarranging your highest goal of putting right your customers’ inquiries.
Start data migration

Get more additional resources about data import and export

Willing to know more about help desk data migration and support service upgrading? Surf our blog.

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