Track-It! to WonderDesk
migration service
Trouble-free , no special skill set or coding required. A complete Track-It! to WonderDesk data migration tool.
Track-It! to WonderDesk
The best Track-It! to WonderDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to migrate and set off with the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.Automated tool
Scared that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Attach the help desks, choose data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
You data is key which is why we designed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to select what goes where, when it starts, and how.
Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Track-It! to WonderDesk
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in WonderDesk.Next
Sustained association between object and people
When migrating your records from Track-It! to WonderDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to WonderDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to WonderDesk work
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Get ready
Register and go to our migration tool.
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Link Track-It!
Pick and link your Track-It! service desk with HDM.
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Connect WonderDesk
Give the right to access your WonderDesk account.
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Express your business needs
Let us understand precisely what parts of your migration you wish to fine-tune
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Get your needs estimated
We'll investigate your application and get back to you with a total price and a scope of tasks.
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Migrate from Track-It! to WonderDesk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your WonderDesk import
Our team would be more than happy to perform a custom migration in case you have specific demands.
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