Track-It! to WonderDesk
migration service

Trouble-free , no special skill set or coding required. A complete Track-It! to WonderDesk data migration tool.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from Track-It! to WonderDesk

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in WonderDesk.

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Sustained association between object and people

When migrating your records from Track-It! to WonderDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Track-It! to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Track-It! to WonderDesk work

  • Get ready

    Register and go to our migration tool.

  • Pick and link your Track-It! service desk with HDM.

  • Connect WonderDesk

    Give the right to access your WonderDesk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your needs estimated

    We'll investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from Track-It! to WonderDesk everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your WonderDesk import

Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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