Track-It! to WalkMe
migration service
Trouble-free , no special knowledge or programming required. A complete Track-It! to WalkMe data migration tool.
Track-It! to WalkMe
The best Track-It! to WalkMe tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the miracle happening.Data completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer service information.Automated tool
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.
Link the help desks, pick records, click ok, and you’re done!
Data dependency
Your customer data migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Track-It! to WalkMe
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in WalkMe.Next
Maintained connection between object and people
When migrating your records from Track-It! to WalkMe we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to WalkMe
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to WalkMe work
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Get ready
Sign up and go to our migration wizard.
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Connect Track-It!
Pick and connect your Track-It! service desk with HDM.
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Link WalkMe
Give the right to access your WalkMe account.
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Detail your needs
Let us understand precisely what parts of your migration you would like to adjust
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Have your requirements estimated
We will analyze your case and send you with a total price and a scope of work.
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Migrate from Track-It! to WalkMe all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your WalkMe import
Our team would be more than happy to run a personalized migration if you have particular needs.
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