Track-It! to VCC Live
migration service
Effortless , no special skill set or programming required. A complete Track-It! to VCC Live data migration software.
Track-It! to VCC Live
Your best tool for Track-It! to VCC Live data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply pick what data you need to migrate and start the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer support details.Easy procedure
No need to worry about coding or constantly control each record moved.
Just link both platforms, tick what you need to migrate and let the system do the rest for you.
Preserved connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we developed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.
Great service first
Except producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to VCC Live
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in VCC Live.Next
Retained association between object and people
When migrating your data from Track-It! to VCC Live we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to VCC Live
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to VCC Live work
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Prepare
Register and go to our migration wizard.
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Connect Track-It!
Choose and link your Track-It! support desk with HDM.
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Link VCC Live
Grant access to your VCC Live account.
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Explain your needs
Let us know exactly what aspects of your migration you need to fine-tune
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Have your requirements estimated
We'll analyze your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Track-It! to VCC Live everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your VCC Live import
Our staff would be more than happy to perform a personalized migration if you have particular requirements.
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