Track-It! to Trakdesk
migration service
Smooth , no special skill set or coding required. A complete Track-It! to Trakdesk data migration tool.
Track-It! to Trakdesk
Your best tool for Track-It! to Trakdesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target system and see the magic happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support information.Simple and easy process
No need to worry about coding or constantly control each record moved.
Just link both platforms, pick what you need to migrate and allow the system do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and how.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to Trakdesk
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Trakdesk.Next
Retained association between object and people
When migrating your data from Track-It! to Trakdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Trakdesk work
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Prepare
Sign up and go to our migration service.
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Link Track-It!
Opt and link your Track-It! service desk with HDM.
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Link Trakdesk
Give the right to access your Trakdesk account.
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Clarify your requirements
Let us know what components of your migration you need to tweak
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Get your preferences estimated
We'll investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from Track-It! to Trakdesk everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Trakdesk import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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