Track-It! to Thulium
migration service
Extremely easy , no special know how or programming required. A complete Track-It! to Thulium data migration tool.
Track-It! to Thulium
The best Track-It! to Thulium tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the new solution and enjoy the wonders happening.Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer support information.Automated tool
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.
Link the help desks, choose data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.
Security is paramount
You data is everything which is why we created a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from Track-It! to Thulium
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Thulium.Next
Retained link between object and people
When migrating your records from Track-It! to Thulium we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Thulium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Thulium work
-
Get ready
Sign-up and go to our migration wizard.
-
Link Track-It!
Select and link your Track-It! service desk with HDM.
-
Connect Thulium
Grant the right to access your Thulium account.
-
Express your needs
Let us understand precisely what aspects of your migration you want to modify
-
Have your preferences estimated
We'll analyze your application and get back to you with a price and a scope of work.
-
Migrate from Track-It! to Thulium everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Thulium import
Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Help Desk System Reviews
Top 5 Help Desk Features We Love. And You Should Too
No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…