Track-It! to Thulium
migration service
Extremely easy , no special know how or programming required. A complete Track-It! to Thulium data migration tool.
Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.Optimal & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext


Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Thulium.Next
Retained link between object and people
When migrating your records from Track-It! to Thulium we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Track-It! to Thulium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Track-It! to Thulium work
Get ready
Sign-up and go to our migration wizard.
Link Track-It!
Select and link your Track-It! service desk with HDM.
Connect Thulium
Grant the right to access your Thulium account.
Express your needs
Let us understand precisely what aspects of your migration you want to modify
Have your preferences estimated
We'll analyze your application and get back to you with a price and a scope of work.
Migrate from Track-It! to Thulium everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT