Track-It! to SupportPortal
migration service
Trouble-free , no special know how or coding required. A complete Track-It! to SupportPortal data migration instrument.
Track-It! to SupportPortal
The best Track-It! to SupportPortal tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to migrate and start the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new system and observe the miracle happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer service details.Easy procedure
You don’t have to bother about scripting or constantly watch each piece of info moved.
Just link your source and target, pick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our employees have see your passwords or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Track-It! to SupportPortal
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in SupportPortal.Next
Maintained relation between object and people
When migrating your records from Track-It! to SupportPortal we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to SupportPortal
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to SupportPortal work
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Get ready
Register and go to our migration tool.
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Link Track-It!
Select and connect your Track-It! support desk with HDM.
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Link SupportPortal
Grant the right to access your SupportPortal account.
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Outline your business needs
Let us understand precisely what aspects of your migration you would like to modify
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Have your requirements estimated
We will analyze your case and send you with a cost and a scope of tasks.
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Migrate from Track-It! to SupportPortal everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SupportPortal import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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