Track-It! to SupportBee
migration service
Effortless , no special knowledge or coding required. A complete Track-It! to SupportBee data migration instrument.
Track-It! to SupportBee
Your best tool for Track-It! to SupportBee data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the wonders happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.Simple and easy process
No need to worry about coding or constantly control each record transferred.
Just link both platforms, pick what you need to migrate and let the tool do the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is everything which is why we developed a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Simple & effective
In just a few clicks it is possible to pick what goes where, when it starts, and how.
Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Track-It! to SupportBee
Strong security of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in SupportBee.Next
Maintained connectivity between object and people
When migrating your data from Track-It! to SupportBee we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to SupportBee work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Track-It! to SupportBee.
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Link Track-It!
Complete the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
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Link SupportBee
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
When everything's tested, choose a quiet time with the least load on the support staff and start migrating from Track-It! to SupportBee.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SupportBee import
Our staff would be more than happy to run a customized migration if you have particular needs.
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