Track-It! to Support Desk
migration service
Smooth , no special expertise or coding required. A complete Track-It! to Support Desk data migration software.
Track-It! to Support Desk
Your best tool for Track-It! to Support Desk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.Simple and easy procedure
You don’t have to bother about coding or continuously control each piece of info moved.
Just link your source and target, tick what you want to migrate and let the system deal with the remainder.
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Track-It! to Support Desk
Strong safety of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Support Desk.Next
Sustained link between object and people
When migrating your data from Track-It! to Support Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Support Desk work
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Prepare
Sign-up and go to our migration service.
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Connect Track-It!
Choose and link your Track-It! service desk with HDM.
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Link Support Desk
Grant access to your Support Desk account.
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Outline your business needs
Let us understand precisely what parts of your migration you need to fine-tune
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Have your needs estimated
We will investigate your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from Track-It! to Support Desk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Support Desk import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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