Track-It! to Sugester
migration service
Effortless , no special knowledge or coding required. A complete Track-It! to Sugester data migration instrument.
Track-It! to Sugester
Your best tool for Track-It! to Sugester data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost vital customer support details.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Link the help desks, select data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can see your credentials or other information.
You can be sure that with HDM no hacker attacks will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to propose the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Track-It! to Sugester
Strong safety of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Sugester.Next
Sustained link between object and people
When migrating your data from Track-It! to Sugester we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Sugester
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Sugester work
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Prepare
Sign up and go to our migration service.
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Connect Track-It!
Select and link your Track-It! support desk with HDM.
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Connect Sugester
Give access to your Sugester account.
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Outline your needs
Let us understand precisely what elements of your migration you want to fine-tune
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Get your preferences estimated
We'll research your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from Track-It! to Sugester all data
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Sugester import
Our staff would be more than happy to run a custom migration if you have particular needs.
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