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Track-It! to SteadyPoint Office 365 Help desk
migration service

Smooth , no special expertise or programming required. A complete Track-It! to SteadyPoint Office 365 Help desk data migration software.

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Your best tool for Track-It! to SteadyPoint Office 365 Help desk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support details.
Easy procedure

You don’t have to bother about coding or continuously watch each piece of info moved.

Just link your source and target, pick what you want to take to a new database and allow the system do the rest for you.

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to deliver the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Track-It! to SteadyPoint Office 365 Help desk

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in SteadyPoint Office 365 Help desk.

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Retained connection between object and people

When migrating your data from Track-It! to SteadyPoint Office 365 Help desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Track-It! to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Track-It! to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign up and go to our migration software.

  • Select and link your Track-It! support desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Grant access to your SteadyPoint Office 365 Help desk account.

  • Express your needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your preferences estimated

    We will research your application and send you with a price and a scope of tasks.

  • Migrate from Track-It! to SteadyPoint Office 365 Help desk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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