Track-It! to Spiceworks
migration service
Trouble-free , no special know how or coding required. A complete Track-It! to Spiceworks data migration tool.
Track-It! to Spiceworks
The best Track-It! to Spiceworks tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the miracle happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer support details.Simple and easy procedure
You don’t have to bother about coding or constantly control each piece of info moved.
Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is priority
Information is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You’re in control
Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from Track-It! to Spiceworks
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Spiceworks.Next
Retained connection between object and people
When migrating your records from Track-It! to Spiceworks we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Spiceworks work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Track-It! to Spiceworks.
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Connect Track-It!
Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.
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Connect Spiceworks
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Spiceworks everything
Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Track-It! to Spiceworks.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Spiceworks import
Our team would be more than happy to perform a customized migration if you have particular needs.
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