Track-It! to SimplyDesk
migration service
Extremely easy , no special knowledge or coding required. A complete Track-It! to SimplyDesk data migration instrument.
Track-It! to SimplyDesk
The best Track-It! to SimplyDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.Data completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.
Link the help desks, pick records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we designed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to select the data arrangement, when it starts, and how.
Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Track-It! to SimplyDesk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in SimplyDesk.Next
Maintained connection between object and people
When migrating your records from Track-It! to SimplyDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to SimplyDesk work
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Get ready
Register and go to our migration service.
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Link Track-It!
Select and link your Track-It! support desk with HDM.
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Link SimplyDesk
Give the right to access your SimplyDesk account.
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Describe your needs
Let us know what aspects of your migration you need to modify
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Have your needs estimated
We'll research your case and send you with a the overall cost and a scope of tasks.
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Migrate from Track-It! to SimplyDesk everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your SimplyDesk import
Our team would be more than happy to run a personalized migration in case you have special demands.
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