Track-It! to Sightcall
migration service

Effortless , no special expertise or programming required. A complete Track-It! to Sightcall data migration software.

More details
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from Track-It! to Sightcall

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Sightcall.

Next

Retained connection between object and people

When migrating your data from Track-It! to Sightcall we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Track-It! to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Track-It! to Sightcall work

  • Prepare

    Sign up and go to our migration software.

  • Connect Track-It!

    Select and link your Track-It! service desk with HDM.

  • Connect Sightcall

    Grant the right to access your Sightcall account.

  • Describe your business needs

    Let us know what components of your migration you need to tweak

  • Get your requirements estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Track-It! to Sightcall everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Sightcall import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation
Book a Call
cancel
%s
— %s